Common Errors

Unable to import NFT

"MetaMask could not verify ownership. Make sure you're on Arbitrum Sepolia and the NFT has been minted to your wallet"

This error commonly appears on commerce.autheo.com when you've already imported your NFT to your wallet, and are attempting to do so again.

This address already holds an Autheo Sovereign Node License and cannot receive another.

You can only have one Sovereign Node License per Keplr wallet. Please use the "Create Wallet" button located inside Keplr to generate a second wallet.

MetaMask or Keplr fails to appear

Often, this is caused because you are simply not logged into your wallet. Please open your wallet from the extensions button in the top right of your browser and confirm you are logged into your wallet.

My NFT has disappeared from my MetaMask!

This is normal, and happens after you place your node onto the network using validator.autheo.com. Your node is "in-use" and therefore not currently in your wallet.